Shipping & Returns

Returns Policy (Excludes "As-Is" Items)

30-Day Warranty and Return Guarantee

• Returns accepted within 30 days of receiving your order.
• Wrong item ordered by customer: Customer covers return shipping. A 20% restocking fee applies.
• Defective, damaged, or incorrect items: Contact us with photos and issue description. We provide a return label or refund shipping costs. No restocking fee applies in these cases.

"As-Is" Items

"As-Is" items are final sale—no returns or refunds. These items are sold as-is due to defect, damage, or other limitations and will be clearly labeled in the product title and description.

Important Notes

• Returns involving altered, swapped, or tampered items will be rejected.
• Abuse of the return system may result in account suspension or loss of privileges.

Shipping

• Orders ship within 24 business hours, Monday–Friday.
• Shipping is not included in the item price and can be seen on checkout.
• Carriers: USPS Priority Mail, UPS Ground, FedEx Ground or 2-Day
• All shipments are insured and trackable.
• Shipping fees are non-refundable.

International Shipping

• We ship worldwide.
• Customs, duties, VAT, and broker fees are NOT included in item or shipping prices.
• If you refuse to pay customs fees and the item is returned to us, the refund will be deducted for the order total amount.

How to Initiate a Return

1. Check return eligibility (30-day window, non "As-Is").
2. Email or call with your order number and issue (include photos if applicable).
3. Receive an RMA number and instructions.
4. Return the item securely with the RMA clearly labeled.
5. Upon inspection, a refund or replacement will be processed, minus any applicable fees.

Our Promise

If you're not satisfied, contact us first—we'll resolve the issue quickly and fairly. Refunds or replacements are issued for eligible returns.